Registration & Travel

Registration fees for all participants will be automatically refunded without penalty within the next 30 business days. The refund will be issued by the method it was paid (e.g. credit card, check or wire transfer).  All hotel reservations booked within the official ASM Microbe housing block will be automatically cancelled by ASM without penalty. Registration refunds and hotel reservation cancellations will be managed by ASM’s partner, Experient, Inc. Please contact Experient, Inc. Customer Service should you have any questions regarding your registration or housing reservation.

Experient, Inc.
Phone: 800-974-3621
International: 240-439-2921

Important note: If you reserved housing accommodations outside of the official ASM Microbe 2020 housing block, you are responsible for cancelling the hotel reservations.