Registration fees for all participants will be automatically refunded without penalty within the next 30 business days. The refund will be issued by the method it was paid (e.g. credit card, check or wire transfer).  All hotel reservations will be automatically cancelled without penalty. Registration refunds and hotel reservation cancellations will be managed by ASM’s partner, Experient, Inc. Please contact Experient, Inc. Customer Service should you have any questions regarding your registration or housing reservation.   

Experient, Inc.
Phone: 800-974-3621
International: 240-439-2921

The Pan American Society for Clinical Virology (PASCV) Molecular Virology Workshop scheduled for May 2 has also been cancelled. PASCV will be issuing full refunds to registered attendees. Should you have any questions regarding the Molecular Virology Workshop, please email Jess Warner.

Important note: If you reserved housing accommodations outside of the official housing block, you are responsible for cancelling the hotel reservations.